Dealing with Threats from Dansk Online Service: Understanding Your Rights

Several business owners have faced threats of lawsuits and debt collection from Dansk Online Service after refusing to pay their invoices.

Legal Options for Businesses

According to Christoffer Sodemann, business owners have options if they believe they have been deceived.

If you dispute the payment and claim that you disagree with the demand because you believe there were misleading information in the sale, Dansk Online Service cannot proceed with that claim within the simplified debt collection process that ends in the Bailiff’s Court, where you could be labeled as a bad payer.

Therefore, Dansk Online Service or a similar company can only pursue the claim through a regular court, where the evidence must come to light. There is no RKI (Debtors Register) or debt collection involved in this process, says Christoffer Sodemann.

Expert Advice for Business Owners

If you, as a business owner, receive a call from a company where you are unsure, the chief consultant has one piece of advice:

– Do not agree to anything over the phone. Avoid binding acceptance – that’s what they’re looking for. It’s classic contract law: People underestimate how binding it is as a business owner to say yes. When something is offered, and they say yes, it’s a binding agreement, says Christoffer Sodemann.

– Of course, this can be overridden by what has preceded that acceptance. If you can prove that there were misleading information in the case, it can undermine the agreement.

Isn’t it the responsibility of the businesses to say yes to this?

– Businesses have a responsibility. But if there have been misleading information in the sale, it’s a different matter, says Christoffer Sodemann.

Conclusion

It is crucial for business owners to understand their rights when facing threats from companies like Dansk Online Service. By knowing their legal options and seeking expert advice, they can protect themselves from unjust claims and debt collection processes.

FAQs

How can business owners protect themselves from misleading information in sales?

  • Business owners should avoid agreeing to anything over the phone and seek legal advice if they suspect deception.

What are the consequences of accepting misleading information in a sale?

  • Accepting misleading information can lead to legal disputes and potential financial losses for businesses.
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