Ticketek Website Offline Due to Security Threat
Ticketek’s website went offline earlier today after the ticket merchant shut down its systems over a security threat. The Australian ticket website said its systems were temporarily not working this morning and apologised for the inconvenience.
Security Threat Detected
In a message to customers, Ticketek said it took the action to take systems offline after spotting a potential threat. “Ticketek wishes to thank its customers and partners for their patience while our systems were temporarily offline. Our systems were back online earlier this morning and we apologise for any inconvenience,” it said in a statement shared to X.
“We took this action as a precautionary measure in response to system monitoring indicating a heightened threat level.”
Cyber Breach Incident
The site is back up and running after displaying a message about the disruption. Ticketek was also targeted in a cyber breach earlier this year.
Multiple customers reported receiving a message from Ticketek which largely mirrored a statement parent company TEG released. It confirmed again that customers’ names, dates of birth, and email addresses may have been affected, but not credit card or payment information.
Expert Insights
According to cybersecurity experts, it is crucial for companies like Ticketek to take swift action when detecting potential security threats to protect customer data and maintain trust.
Recent Data and Statistics
- Number of customers affected by the security threat
- Percentage of cyber breaches in the ticketing industry
- Impact of security threats on customer confidence
Conclusion
Ticketek’s response to the security threat highlights the importance of proactive measures to safeguard customer information and maintain operational integrity.
FAQs
What information may have been compromised in the security threat?
Customer names, dates of birth, and email addresses were potentially affected, but credit card or payment information remained secure.
How quickly did Ticketek resolve the issue and restore its systems?
Ticketek’s systems were back online earlier this morning after being temporarily offline as a precautionary measure.